Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to sales@lambertestate.com.au to arrange for the return of corked or flawed product.

Cancellations and refunds for reservation at Lambert Estate Retreat can be found when booking a reservation. 

Cancellations and refunds for reservation at Lambert Estate Restaraunt or Events can be found when booking a reservation. 

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 08 8564 2222 for return instructions between 11 am to 5 pm daily.

A 15% restocking fee will be applied to all canceled orders.